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Documentation Index

Fetch the complete documentation index at: https://docs.wazzapi.com/llms.txt

Use this file to discover all available pages before exploring further.

Message Templates

Templates help you standardize recurring messages while still personalizing content for each recipient.

Dashboard Guide

The dashboard template editor lets you create, preview, and save templates before using them in sends.
1

Go to Templates

Navigate to Messaging > Templates in the dashboard.
2

Create New

Click Create Template.
3

Design

  • Name: A clear template name, such as welcome_msg.
  • Category: A category that helps your team stay organized, such as marketing or utility.
  • Content: Type your message with variables such as {{name}} or {{phone_number}}.
4

Preview & Save

Preview the rendered content, confirm variable substitution, and save the template for reuse.

Variable handling

Template Anatomy

A template can include both built-in and custom variables. Typical built-in values come from contact data, for example:
  • {{name}}
  • {{phone_number}}
  • {{whatsapp_name}}
  • {{email}}
Example Content: Hello {{name}}, your order {{order_id}} has been shipped!

API coverage

The public API includes endpoints to:
  • list templates
  • create/update/delete templates
  • retrieve built-in variables
  • preview rendered output before sending